Domestic orders (orders to a United States address) will arrive within 5 to 7 business days from the date your order was placed. For earlier delivery, we're happy to expedite your shipping for an additional charge.
Orders are processed Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, weekends or holidays will begin processing the next business day.
Orders are processed pending availability and credit verification. VALI Health will contact you if the items you have selected are not currently in stock or if we need additional information for credit verification. Shipping times may vary due to availability of merchandise.
100% satisfaction guaranteed or your money back!
If you don’t love your VALI Health order let us know and we’ll fix it or refund your purchase. Expedited shipping charges will not be refunded. Please contact us for additional information.
*We may require the return of your items using a prepaid label.
*We are not able to refund orders made using Gift Cards.
*Refunds will show up in 3-5 business days, depending on your bank.
If your shipping address is outside the United States, please contact us prior to your order.
Shipping charges do not include any country specific import duties or taxes. Duty rates vary by country and are paid before receiving the package. If you need to determine your local customs duties, taxes, brokerage fees, insurance, etc. we suggest contacting your local customs facilities and inquire with them for the total charges of your package. International Shipping charges will not be refunded.
